Eiffage Energía has been awarded the contract for the comprehensive maintenance of more than 20 MAPFRE buildings and some of its offices distributed across Spain. This service, which includes air conditioning and electrical installations, will be provided for the next two years. It will be handled by Eiffage Energía’s SAT, which has a presence in all provinces. The contract includes response times for incident-resolution.
Eiffage Energía’s Comprehensive Maintenance Service
This service is offered by Eiffage Energía’s Comprehensive Maintenance department, which has been active since 1981. It has more than 1,000 workers, including engineers, supervisors and maintenance managers. It is currently responsible for the comprehensive maintenance of over 15,000 buildings, 5,700 bank offices, as well as over one million square metres of commercial space each year.
Efficiency and speed of incident management
It also has a call centre for receiving incidents and a CMMS. Services that make it possible for clients to monitor the status of their facilities in real time 24 hours/365 days a year.
“Proximity, personalised attention, experience, efficiency and speed in incident management guarantee optimal service for our clients.”
This department has evolved constantly over its history. As a result, it has been progressively expanding and improving its organisation and procedures. Factors that have allowed us to obtain the ISO 9001, ISO 14001, ISO 50001 and OHSAS 18001 certifications.